Legal
Last updated 29 October 2026. Questions to hello@assayalabs.com.
These terms govern engagements between Assaya Labs and the client named on a signed order form. Where the order form and these terms disagree, the order form prevails.
Fieldwork, analysis and the deliverables listed on the order form, which typically means a leadership readout, manager packs, ranked interventions, an employee summary and a re measurement after 90 days.
Fees, currency and schedule are set on the order form. Invoices are payable within 30 days. Fees exclude VAT and any withholding tax.
Each party keeps the other's confidential information in confidence and uses it only to perform the engagement. The obligation survives termination by three years.
Assaya Labs retains all rights in its instrument, method, intervention library and benchmark. The client receives a perpetual licence to use the deliverables internally. Third party scales are used under licence from their authors and are not sublicensed to the client.
Assaya Labs may include anonymised, aggregated engagement data in a cross client benchmark. Such data never identifies the client or any individual without written permission.
Neither party is liable for indirect or consequential loss. Total aggregate liability is capped at the fees paid in the 12 months before the claim. Nothing limits liability for death, personal injury, fraud, or anything else that cannot be limited by law.
Deliverables are diagnostic findings and recommendations, not legal, medical or employment advice. Decisions about employment and restructuring remain the client's alone.
Either party may terminate for material breach not remedied within 30 days of notice. Fees for work completed before termination remain payable.
Portuguese law applies and the courts of Lisbon have exclusive jurisdiction, unless the order form states otherwise.